Legal Terms

Terms of Service

Last Updated: May 10, 2026

1. General Terms

1.1 Welcome to use the Global Shop platform (hereinafter referred to as "this Platform"). Please read and fully understand these Terms of Service before using our services.

1.2 These Terms of Service constitute the agreement between you and this Platform regarding the use of our services. By clicking to confirm or otherwise accepting these Terms, you have reached an agreement with this Platform and agree to accept all contents of these Terms.

1.3 If you do not agree with any provision of these Terms, you have the right not to log in or stop using our services. Once you log in or continue to use our services, it is deemed that you have understood and fully agreed to all contents of these Terms.

2. Service Content

2.1 This Platform provides cross-border e-commerce transaction services, including but not limited to:

  • Product display and sales services
  • Online transaction and payment services
  • Logistics and delivery information query services
  • User account management services
  • Customer service and after-sales services

Product display and sales services

Online transaction and payment services

Logistics and delivery information query services

User account management services

Customer service and after-sales services

2.2 This Platform has the right to adjust, change, suspend or terminate part or all of the services at any time according to business development needs, and will notify users through announcements.

2.3 Some services provided by this Platform may require users to pay corresponding fees. The specific fee standards are displayed on relevant pages.

3. User Account

3.1 Users should complete registration and login through Google account authorization and bear full responsibility for account security.

3.2 Users shall not transfer or lend accounts to others. If the account is found to be stolen or has security vulnerabilities, this Platform should be notified immediately.

3.3 Users should ensure that the submitted information is true, accurate, complete, and updated in time. Any losses caused by false information shall be borne by users themselves.

3.4 User accounts are divided into three roles: Buyer, Merchant, and Administrator. Different roles have different permissions and service functions.

4. User Rights and Obligations

4.1 Users enjoy the following rights:

  • Use various services provided by this Platform in accordance with laws
  • Query and browse product information in accordance with laws
  • Purchase products and enjoy after-sales services in accordance with laws
  • Evaluate products and services in accordance with laws
  • Report illegal and违规 behaviors in accordance with laws

Use various services provided by this Platform in accordance with laws

Query and browse product information in accordance with laws

Purchase products and enjoy after-sales services in accordance with laws

Evaluate products and services in accordance with laws

Report illegal and违规 behaviors in accordance with laws

4.2 Users should fulfill the following obligations:

Abide by laws and regulations and various rules of this Platform

Conduct transactions honestly, not engage in fraud or false transactions

Not publish illegal information or engage in illegal activities

Pay for products and related fees on time

Properly keep account information and personal privacy

5. Transaction Rules

5.1 Users should follow these rules when conducting transactions:

  • Carefully check product information, price, quantity, etc. before submitting orders
  • Complete payment on time after order submission
  • Check products timely after receipt, and raise issues within 7 days if there are problems
  • Apply for refunds and returns according to platform procedures
  • Not place malicious orders, malicious refunds or conduct false transactions

Carefully check product information, price, quantity, etc. before submitting orders

Complete payment on time after order submission

Check products timely after receipt, and raise issues within 7 days if there are problems

Apply for refunds and returns according to platform procedures

Not place malicious orders, malicious refunds or conduct false transactions

5.2 The platform uses wallet balance payment. Users need to recharge before use. The recharge amount is based on the actual amount received by the platform.

5.3 Cross-border products may involve customs duties, VAT and other taxes. Users should understand and bear corresponding tax responsibilities.

6. Merchant Rules

6.1 Merchant entry conditions:

  • Merchants or individuals with legal business qualifications
  • Provide true and valid identity and qualification information
  • Accept platform review and pass the review process
  • Operate legally, not sell illegal products
  • Ensure product quality, provide true product information

Merchants or individuals with legal business qualifications

Provide true and valid identity and qualification information

Accept platform review and pass the review process

6.2 Merchants should abide by:

Operate legally, not sell illegal products

Ensure product quality, provide true product information

Ship on time, provide good after-sales service

Not engage in brushing, false propaganda and other violations

6.3 Merchant violations will be punished with warnings, sales restrictions, account bans, etc.

7. Intellectual Property

7.1 All contents of this Platform, including but not limited to text, images, audio, video, software, programs, layout designs, etc., are protected by intellectual property laws.

7.2 Without written permission from this Platform, no one may copy, reprint, link, spread or use the above contents without authorization.

7.3 Users uploading product images, descriptions and other information should ensure not to infringe on others' intellectual property. Disputes caused by infringement shall be borne by users themselves.

8. Liability Limitations

8.1 This Platform is not responsible for the following situations:

Service interruption caused by force majeure, network failure, etc.

Losses caused by users' own reasons (such as password leakage)

Losses caused by third parties (such as payment institution failure)

Losses caused by users violating laws or these Terms

8.2 The liability of this Platform to users is limited to the actual amount paid by users for products.

9. Dispute Resolution

9.1 If disputes occur between users and this Platform, both parties should resolve them through friendly negotiation.

9.2 If negotiation fails, either party may file a lawsuit with the people's court with jurisdiction where this Platform is located.

9.3 The validity, interpretation and dispute resolution of these Terms are governed by the laws of the People's Republic of China.

10. Other Terms

10.1 This Platform has the right to modify these Terms according to changes in laws or business needs. Modified terms will be published on the platform.

10.2 Invalid parts of these Terms do not affect the validity of other terms.

10.3 If you have any questions, you can contact us through platform customer service channels.